Royce Rowan
Revenue Operations Professional
HubSpot Power User Optimizing Sales, Marketing, and Customer Success Processes
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Like many, I kind of fell into the world of RevOps. As a co-founder of a quickly-growing startup (Portfolium), I wore many hats but they all involved solving problems and making things easier for my teammates. My coworkers often described my work as “Royce hacks;” finding innovative solutions to problems that had others stuck. I worked closely with our marketing, sales, and customer success teams, helping to put out fires and find solutions. I immediately realized the importance of effective communication and alignment between teams. I got involved in all of it (creating territories and lead-routing, enablement, campaign-building and tracking, lead management, data enrichment and integrity, implementing integrations, debugging, etc.), thereby streamlining the flow of data between systems, and building scalable processes to improve efficiency and optimize performance.
Currently, I run RevOps at the National Society of Leadership and Success. At the NSLS, I continue to bring visions, strategies and execution to reality. Additionally, I host a virtual RevOps mastermind meetup as a side project with Certified Mastery.
I am based in San Diego, California where I live with my wife and our dog-like cat, Rio. Outside of work, my RevOps brain rarely shuts off; I am constantly trying to optimize my home and personal life. I am a process and systems-oriented person through and through. In fact, the only time my RevOps brain really shuts off is in the ocean, surfing with my friends.
16 Personalities
Personality type: Executive (ESTJ-A)
Traits: Extraverted – 86%, Observant – 62%, Thinking – 53%, Judging – 53%, Assertive – 89%
Role: Sentinel
Strategy: People Mastery
DISC Assessment
DISC style: D/IC - Dominant, Inspiring, and Cautious traits.
Some words that describe me are:
• Directive
• Quick-witted
• Results-oriented
• Fast-paced
CliftonStrengths
1. Maximizer - You focus on strengths as a way to stimulate personal and group excellence. You seek to transform something strong into something superb.
2. Communication - You generally find it easy to put your thoughts into words. You are a good conversationalist and presenter.
3. Learner - You have a great desire to learn and want to continuously improve. The process of learning, rather than the outcome, excites you.
4. Adaptability - You prefer to go with the flow. You tend to be a “now” person who takes things as they come and who discovers the future one day at a time.
5. Connectedness - You have faith in the links among all things. You believe there are few coincidences and that almost every event has meaning.
Let's Connect
Communities/Affiliations
HubSpot Sprocketeer
MoPros Ambassador
Pavilion Member
Certifications
"You are hands down my most savvy customer."
Royce puts 150% into every project, fix, bug, BRD, etc that comes his way. And he gets a TON thrown at him. Regardless of how full his plate is, you can always expect him to focus on what’s in front of him and get the job done. He is willing to roll up his sleeves and work alongside his peers cross-departmentally to ensure our clients and customers have a great experience.
"This guy is the HubSpot Master... he knows the product and ensures that everyone is able to do their jobs in the best way possible. This month things were popping up here and there and every time Royce welcomed the need for support with an open slack or zoom room. His ability to create strategic thinking about why we were asking something or what the problem we were trying to solve for made us ensure we weren't building a short-term fix but rather an evergreen process that will withstand the changes of time. He's implemented workflows that will improve efficiency and organization for our Online Advisors and MEx team as we handle NPS feedback and grow our online chapter base."
"Royce is a creative and resourceful problem solver. He constantly strives to streamline processes and workflows, making everyone around him more productive and performing at even higher levels. As the co-founder of Portfolium, his passion for the company’s mission is contagious and fuels all those around him. In 5+ years, he’s built countless processes from scratch and streamlined countless more. He’s built the infrastructure that allows for the successful launch of our software to millions of students, while at the same time built and managed the workflows that allow our sales and marketing teams to execute at unheard of speeds in higher education.
I’ll be forever grateful that Royce joined me so early on this journey to connect learning with opportunity, and that he continues to execute with the same passion and enthusiasm today! "